Reference

How club99 Handles Your Personal Information

This Privacy Policy explains what data we collect when you open an account, make a deposit via JazzCash, Easypaisa or Raast, and use the platform — and how we protect it. Availability of services depends on local law and eligible regions.

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club99 How club99 Handles Your Personal Information
REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

Data requests, correction notices, and privacy questions go directly to our support team. You can reach us through live chat on the site, via email, or through the in-account help section. We aim to respond to all data-related queries within a reasonable time and will confirm receipt of your request.

Live Chat Open the chat icon on any page to speak with our support team about your account data or to raise a privacy concern directly.
Email Support Send your data request or correction notice to our support email address. Include your registered mobile number so we can locate your account quickly.
In-Account Help Log in, head to the account help section, and submit a privacy request from there. Requests submitted this way are linked to your verified account automatically.
HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We use SSL encryption across all account and payment pages so your data is protected in transit. Cookies on the platform track session activity and login state — not personal identity. You can manage cookie preferences through your browser settings at any time. We do not retain payment PINs or wallet credentials; those stay within JazzCash, Easypaisa or Raast's own systems.

SSL Encryption Every page where you enter account or payment details runs over SSL. Your data moves encrypted between your device and our servers, reducing interception risk.
Cookie Use We use session cookies to keep you logged in and functional cookies to remember your preferences. No third-party advertising cookies are placed without your awareness.
Payment Data Limits We store only the transaction reference and amount for JazzCash, Easypaisa and Raast transfers. We never store your wallet PIN or mobile banking credentials.
Data Retention Account data is held while your account is active and for a period after closure as required by applicable rules. You can request a summary of what we hold at any time.

Common Questions About Your Privacy at club99

These are the questions we hear most often about how your data is handled. If your question is not covered here, reach out via live chat or the in-account help section.

We store your name, registered mobile number, and the payment method you use — such as JazzCash, Easypaisa or Raast. Transaction references are logged for wallet reconciliation purposes.

We do not sell your data. We share it only where required by applicable law or with payment processors to complete your JazzCash, Easypaisa or Raast transactions.

Log in and use the in-account help section to submit a data access request, or contact us via live chat. We will confirm receipt and respond within a reasonable period.

Yes. Submit a deletion request through support. We will process it subject to any retention obligations under applicable law in the regions where we operate.

No. We never store wallet PINs or mobile banking credentials. Those remain within JazzCash and Easypaisa systems. We log only the transaction reference and amount.

We use session and functional cookies to keep your login active and preferences saved. You can clear or block these through your browser settings without losing your account access.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.